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Call us to schedule your Virtual House Call today!
215.703.7457 or e-mail HELPDESK@ejComputing.com !

What is a Virtual House Call?
Our Virtual House Call technology allows us to repair your computer remotely, using your high-speed Internet connection.  All it takes is a simple download and our skilled technicians will take over your PC and quickly provide a variety of services.  

This technology allows us to respond very quickly to many common issues (usually the same-day) and get you up and running fast - all done without the need to send anyone to your home or office!

How does it work? 
You will receive a phone call from your technician at your scheduled appointment time.  Your technician will walk you through the simple connection process and then take control of your keyboard and mouse to begin fixing your problems. You will be able to watch your technician work live on your PC.

You can choose to remain on the phone with your technician while your work is completed, or you can simply go back to enjoying your day while we work and we'll call you back to let you know when the work is done - it couldn't be easier!

Am I eligible for a Virtual House Call?
As long as your PC is using Windows XP or newer and you have a working high-speed Internet connection, you are eligible. Don't worry if you aren't sure - when you call to schedule your Virtual House Call, we'll test your PC to make sure you qualify!  

Unfortunately, not every problem can be resolved with a Virtual House Call. Certain issues just require physical access to the PC.  Please see the list of services and pricing below for more information about what Virtual House Call services we offer.

Is this safe? Can you get into my computer without my knowledge or permission?
Yes, this is completely safe.  All communications between your computer and our technicians are secured and private.  We do not collect any information from your PC and we cannot get into your PC without your permission.  YOU are the only one who can start a Virtual House Call session, and once the session is complete, our software is completely removed from your PC.

How do I get started?
Just give us a call at 215.703.7457 or e-mail HelpDesk@ejcomputing.com and we'll get your Virtual House Call scheduled right away. We'll give you a free demonstration!


Services & Pricing

 

Have more than one issue or multiple computers that need work? Purchase any service at regular price and add an additional service for $59 or two for $89.  

Software Service & Configuration
Need help installing or configuring a new program? Microsoft Office, AntiVirus/AntiSpyware software, Quicken/QuickBooks, TurboTax, games, we can help with virtually any software program you have.

$99

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Peripheral Installation & Configuration
Need help setting up your new printer, scanner, Palm Pilot, digital camera, or mp3 player? Do you have another device not listed? Call us, we can probably set it up!

$99

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Spyware & Virus Cleanup
Are you having problems with excessive pop-ups, sluggish performance, or strange error messages?  Your computer may have a spyware or virus infection.  Beyond the outward symptoms described, a spyware or virus infection may expose sensitive information like bank account numbers or passwords.

$129

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Security Audit
We'll thoroughly examine your PC and give you an honest assessment of your security coverage. Is your antivirus software working correctly? Is your PC protected from the latest Internet threats? Is your wireless network secure? 

You have enough to do without having to become an Internet security expert too!  Let us handle it - if we find any areas that need attention, we'll let you know!

$49
Free for a limited time only!

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New Computer Consultation
Are you looking for a new computer but aren't sure what you need? The major PC manufacturers websites can be confusing and complicated.  What software comes with the new PC?  

We're here to help! We'll get online with you and help guide you through the process of configuring your new PC. We can help you get a PC from any manufacturer. Dell, HP, Sony, Alienware, you name it!

Let us sort through all the techno-babble and make sure you get a system that truly meets your needs. 

$59

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Copyright 2009 ej Computing & Technical Services